Refund Policy
A valid itemized cash register receipt must accompany all refund
requests. Full refunds will be granted during the first two
weeks of a semester, or during the first week of a summer 
semester. Refund periods are posted in-store and
also stapled to your receipt at time of book purchase. Defective books will be exchanged during
the refund period when accompanied by a valid receipt. We do not
intend to sell damaged books, nor do we buy back damaged books.
Therefore, it's imperative that in the unlikely event you
receive a damaged book that you exchange it during the refund
period. Books returned after the refund period, new books
with markings, or opened "shrink wrapped" packages
will be purchased at our normal buyback price. See our buyback
policy below.
Buyback Policy
Books & More buys current textbooks everyday. Even if
you bought your books on-campus, you can still sell them at
Books and More. You do
not need a receipt to sell your textbooks. You will need a
student I.D. or a driver's license to sell books. We do not
buy books with any damage whatsoever. We never buy books with
water damage, loose pages or bad bindings. We generally pay
you about 50% of the selling price of
the on-campus store. You get the same, sometimes more, as on-campus
but you don't have to wait in those long lines. Certain
books may be purchased for less or at a wholesale price. See our
exceptions policy for additional information.
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Policy Exceptions
Books sold with diskettes, cassettes, CDs, spiral bindings,
perforated pages, study guides, solutions manuals with writing,
"no class offered" or overstocked books will be
purchased, if possible, at a reduced price or at a wholesale
price. Textbooks with excessive highlighting or notes will also be purchase at a reduced price. Textbooks must be in a condition that would allow them to
be resold. If you wouldn't buy it, chances are we won't
either.
The Bottom Line
Our policies typically
follow the on-campus policies for textbook refunds, buyback, and
exceptions. Our goal is to give students the best possible
price and service whether you are buying or selling books.
You can get a full refund
for a reasonable time after your purchase. During buyback, we try
to buy as many of your books as we can that can be resold. We
do not buy damaged
books because we want to protect other students from getting books that
are damaged or unusable.
Our stores are built on
rather simple ideas like price and value. Our best
ideas have often come from students. We listen to your suggestions and
implement them when possible. We try harder, because your business is
important to us.
Posted Policies
Stated policies, written
or verbal, are
subject to change. Written in-store policies always supercede
advertisements, flyers, or web site postings.
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